Welcome to the Alvabiano website! All visitors and users of this website agree to abide by these Terms & Conditions when visiting and using our website. Please take a few minutes to read through the information, as it outlines the rules for your stay on our website.

1. Introduction

Alvabiano is a Singapore-based company offering various kinds of travel bags. The following terms and conditions govern your visit or use of our website. Accessing our site or purchasing any products from us requires you to agree to be bound by these terms.

2. Modes of Payment

We will only accept a cash payment for anything purchased through our company. Once you have confirmed your order, you will also be given instructions on how to settle the transaction when your items are delivered. All transactions are settled upon delivery. This means that we don't process online or advance transactions on our site.

3. Pricing and Availability

Prices quoted on this website are current as of the date of upload. We attempt to ensure that all the prices included here are current. Despite this, we reserve the right to change the prices or products at our discretion and without prior notice to alter the availability of any such.

While we always do our what is within our power to make sure the products we list are available, sometimes a product will be temporarily out of stock. In that case, we'll do our optimal to notify you as soon as possible and provide alternatives.

4. Ordering Process

Orders placed on our website will be confirmed by e-mail. This e-mail does not indicate that your order is accepted. We are entitled to refusal or acceptance of any order for our reasons without referring explicitly to the availability of the products or some other issue with order information provided to us.

If there is an error regarding the details of the product, we will contact you immediately so that either order can be completed or canceled. If you want to change or cancel your order, we would like to hear from you as soon as possible, and we will try to make it happen.

5. Shipping and Delivery

As soon as is reasonably possible after our order of your order is received, we will ship the ordered products to you. After confirming your order, we will collect this order from the shipping address you provide. In some cases, delivery may take a little longer, depending on the location and the stock availability of the product. If there are delays or significant variations with regard to your estimated delivery times, we will let you know.

Notice that local laws may have jurisdiction on the delivery as well, and we cannot and shall not be liable for delays due to weather, means of transportation, or other causes beyond our control.

6. Return and Refund

To ensure maximum satisfaction, we would appreciate it very much if you could inform us within a reasonable period after the item has been received in case you do not like your purchase. We will then be able to assist you regarding the arrangement of a return or refund under suitable circumstances.

In addition, returned items must be in their original condition and unused. All original packaging needs to be supplied. We reserve the right to decline returns or exchanges if the conditions mentioned above are not met.

7. Product Descriptions

We try very hard to describe products and images clearly in terms of the quality and design of our traveling bags. We should, however, note that the actual color or texture may vary due to differences in all various types of apparatus displays or during variations in production. We cannot warrant the absolute accuracy of any color display of any product on your monitor.

8. User Conduct

You agree that you will not use our Web site for and in a manner that will or can interfere with or disrupt the normal operation of the site. That means but is not limited to attempting or actually hacking at, altering, or exploiting any part of the site for malicious or unlawful purposes. We also reserve the right to immediately terminate or limit access to our site if, in our discretion, you have failed to comply with any of the prohibitions set forth in this paragraph.

9. Patent and Copyright

Copyright all contents on this website, including text, images, and graphics, is owned by Alvabiano and is protected by the intellectual property rights in force in the relevant region. You may view, download, copy, and transfer engravings of this material for your personal information and non-commercial or private use subject to abiding by these Terms and Conditions. You shall not reproduce, distribute, or otherwise use this material in any manner for any commercial use without prior written consent from us.

10. Liability

We make all reasonable efforts to keep our site operational and accessible but are not responsible for problems that may occur in the use of our site due to matters beyond our control. We do not warrant that our site will operate error-free or that it will be free from time-to-time problems that might develop or occur. We are not liable for technical problems you or anyone else may experience when visiting our site. Your access to and use of the site is at your own risk, and we shall not be liable to you or any third party for damage or as a result of any such use of the website.

11. Changes

We may update or modify these Terms and Conditions at any time. All changes are posted here. Your continued access or use of this site shall constitute your acceptance of the changes. Please check back periodically to find out whether there have been changes to these terms.

12. Contact Information

We have shared all our contact details to respond to any inquiries you may have in respect to the Terms & Conditions. In case you have any questions or complaints with regard to these Terms & Conditions, then feel free to forward it to us at [email protected]. Your suggestions are always of paramount importance, and we consider them to be very valuable.